C Scott Brown / Android Authority
tl; drag
- Some nesting cam owners have recently lost their ability to modify or create a camera activity zone.
- The home app on iOS may be responsible for the recent updated.
- Google has confirmed that it is aware of the issue, and is investigating a solution.
The smart camera is an inexpensive and easy way to help you feel safe about your home and goods, when you are away from home, even becomes a picture to keep an eye on things. Staying on top of what is happening, such as motion alerts helps us, but if your cameras see too much movement, they can be great quickly. That is why we like the features like the activity zone on Google Nest cameras, which can explain specific areas of interest (or which we want to ignore). Now, however, some users are worried about working with activity areas.
Although your current activity zone is working according to intentions, we have seen a redidate thread launched by user Coal_ Welling_302 where more than one nest users are recently complaining about losing the ability to edit and create the activity zone. The affected users face the error message in the app “No”.
C Scott Brown / Android Authority
Although not yet confirmed, the loss of functionality can be linked to the recent home update release or joining the public preview program. A large number of nest owners, such as Thegonus, is undergoing this issue, especially with the home app on iOS.
We know that an official Google Account popped up in these two threads and recognized the issue:
We are aware of a problem affecting the activity areas and are considering it. We will continue to update you when it is resolved. Thank you for your understanding.
We have not made any more upset since sharing this message first in the afternoon, but at least it is being assured to hear that the developers are in this regard. If your nest cameras refuse to create your activity zones, know that you are not lonely, and the help is on the way – sooner or later.
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