A woman named Isabella recently published a techotok video stating her mother, what kind of user is T Mobile For 20 years, he wanted to cancel his service so he could go to the mint mobile. At the time of cancellation, the customer made it clear that with all three lines T Mobile Was canceled. At this point, Isabila’s mother stopped receiving a paper bill, thinking that she had properly pulled the plug on all three lines.
But last February, the mother realized that she was pay T Mobile Charge it $ 120 every month. T Mobile Error one of the three lines was abandoned, though the customer had made it clear that the three lines were canceled. Is surprised, T Mobile Confessed to the error and promised the former customer to return $ 120 immediately and said that the remaining $ 351, which the career owed to him, would be approved in just a few days.
As it came out, what? T Mobile His former 20 -year -old user promised that he did not. Instead of sending a refund, T Mobile told Isabila’s mother that the allegations from September to February were true. Just when you thought T Mobile They could not worsen the matter and could not worsen it further, they made late to the woman even though they were withdrawing the amount of invoice directly from her bank account every month. T Mobile After canceling her service, quietly came out of my mother’s bank account about $ 500. If you have passed with something similar T Mobile Please share your experience. They should be held accountable for their dubious ways. #tmobile#shady#storytime#fyP#phones#phonosovice #dit this ♬ original sound – Isabella
Is not just T Mobile The former customer is no longer returning to the $ 351, which has already paid him, the carrier also collected an extra money stating that it owes it from $ 202 to $ 270 and has been sent to submit the account. As Isabella pointed out about her mother, “This has been happening after becoming a loyal customer for more than 20 years.” She also says that her mother has filed a complaint in the FCC and if others are having a similar problem. T Mobile“Some legal action” is the only solution.
Remember, T Mobile Acknowledged that he had made a mistake to close only two lines, the three did not apply. Nevertheless, the carrier continued the bill to the former customer, lied about returning this 20 -year payments T Mobile Customer made, and even received late fees from T Mobile Withdraw direct funds from the former customer’s bank account every month.
If the story released by Isabella on Ticotok is correct, T Mobile What, as Ricky Ricardo said, “To do a lot of ‘do’.” We have arrived T Mobile For answer. If the company responds, we will update this article.
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