Victoria’s secret took his US website offline and closed its online customer service operations on Wednesday, after which it is called a security incident. It is the latest in connection with cyber attacks that have targeted retailers worldwide.
By Thursday afternoon, the American website of the clothing and linenry seller was replaced with a note for users, which said it was familiar with the incident and dealing with it, the website was added and some services were temporarily shut down as caution. He did not provide details about what kind of security happened, but said his bricks and mortar Victoria’s secret and punk stores were open.
The note states that “our team is working 24 hours to completely restore operations.” “We appreciate your patience during this process.”
The security incident of the Ohio -based company has come less than a week when Edidas announced that some of its customers’ data had been stolen from a third -party customer service provider. Athletic apparel company said Friday that the stolen data mainly contains contact information for buyers who have contacted its customer service help desk in the past. The British -based Marcus & Spencer stopped withdrawing the online order in April after his cybertack. That the retailer expects his online services to be a hindrance until July.
Victoria’s secret also noted his incident in an Instagram post Wednesday night and linked it to the customer’s general questionnaire on his corporate site. The general questionnaire said the company is working to fulfill the orders placed before Monday. Once these orders are sent, consumers will receive emails with tracking information. Victoria’s secret said he would extend the store coupon and the mailers’ rid of the store on Sunday. The period of relief will also be extended for earning prizes, though he did not say how long.
The company added that it is unable to accept online returns at its stores, but will extend the return period for another 30 days. Victoria’s secret operates more than 13,500 stores in about 70 countries. In the afternoon, its shares declined by about 4 %.
