Taser Mehta / Android Authority
tl; drag
- Google’s AI review is sharing the wrong customer support numbers in some of its summary.
- As a result, some consumers contact scammers instead of the company they were looking for.
- Google is reportedly aware of this problem.
Most AI tools withdraw that some of their information provided may not be realistic. But it has not prevented companies from rolling chat boats in more apps and search engines, which produce many examples where tools are wrong with confidence.
Due to poor responses in fact, Google Search AI reviews have gone viral on several occasions. However, consumers are now reporting another problem: Google’s AII summaries are providing wrong numbers for customer support.
Business owner Alex Revil shared his experience on Facebook, noting that Google’s AI review directed it by scam phone number (Via Digital trends) He faced the scam when he tried to contact the Royal Caribbean customer support for shuttle for the future cruise and called the number provided by the AI response. But after distributing his credit card details with the person, his card was accused of various unauthorized purchases.
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Revlin is not the only person who has faced this problem. In a post on the Reddate, the user stamp 3901 said that when he said about “how to fix the wrong spelling in the southwest”, AI’s review provided a scam number. The user said if you call the number, the scammers will try to receive hundreds of dollars from you to change the ticket.
Another Reddate user, Scotiamanotia, faced the same problem while trying to contact the British Airways. However, he noted that the result has been settled three months ago, after reporting the issue.
Although these AI answers are not only recommending the scam number. In July, the Reddest User Pudding Ripurusbell said AI review is instructing users of a company to contact a client instead. According to Washington PostGoogle spokesman said the company is aware of the issue and has taken action against some scammer numbers. It is also working to improve the results.
However, if you make a mistake instead of caution, make sure to contact the company’s official websites only. In the past, AI’s reviews have been wrong about the easy facts, as if it was. This device has also made the meaning of fake idioms before. Better double check information for yourself so you can avoid scams.
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