Business SMS (Short Messaging Service), otherwise known as Bulk Messaging, is a proven solution to communication for retailers and e -commerce businesses of all forms and sizes.
Rise and smart retail services are being adopted worldwide in digital sales, SMS offers powerful, bilateral communication dynamic and versatiles to provide intra -team and intra -company coordination as well as buyers, employees, and retail and delivery participants.
In addition, the SMS is widely accessible and globally standard, making it the same for business and individuals. In fact, not only is it one of the most affordable ways to communicate, but it is easy to use and is supported locally by every mobile phone in the market.
In this blog post, we will focus on issues of using the first five SMS business for the retail and e -commerce business in 2021. However, if you want to find out more about the messaging solution of Peritium and how to use retail businesses at the moment, feel free to feel on our website or meet any of our experts!
With that, let’s start …
Use cases for high SMS retail and e -commerce
- Two -element verification (2FA) / Multi -Factor verification (MFA)
Multi -factor verification refers to a digital verification practice that provides users with sensitive information or system access when they provide numerous pieces of identity proof. Further success, before giving access to sensitive information to MFA, users need to confirm two or more methods of their identity (through passwords, SMS verification, biometrics, etc.).
From an e -Taylor’s point of view, SMS can be deployed as an additional security layer in 2 FA and MFA environment to improve digital safety for buyers online. And since the SMS is free from the Internet, it is perfect for preventing hacking incidents, reducing identity theft cases, limiting unwanted purchases, etc. - Track order status
SMS is also a great way to improve consumer experience. For example, it can be used to keep buyers aware of their online orders. Retailers can send real -time SMS notifications when orders are received and confirmed, when the package leaves store or warehouse, when they go out for delivery, and even when they reach their destination. - Confirm / update delivery times
The beauty of SMS is that it is a great solution to bilateral communication. This means that consumers can communicate with retailers as much as the retailers can engage with consumers. One of its sub -products is that it enables retailers to confirm delivery times with the recipients.
For example, we say a shopper is ready to receive delivery at 10:30 am on Monday. Order retailer can send them SMS with this ETA and add the option to delay later date or time delivery. This not only makes things easier for consumers, but also reduces the chances of failed delivery. - Order update and other users’ questions
Similarly, the bilateral nature of SMS means that consumers can use it to contact the retailers and e -commerce business directly for various reasons. These include updating or canceling pending orders, activating promotional codes, releasing coupons or vouchers, inquiring about store times and much more. - Re -Diawer / Re -Distance to users
Finally, SMS can be used by retailers to re -engage buyers who have lost or forgotten about a service or product. In fact, one of the most valuable aspects of SMS marketing is that it is easy to make personal. Its email marketing is far more open rates than 98 %. Further, because it is practically standard on all mobile phones, users will not need to install additional applications or open a browser to read messages.
Similarly, SMS is a great way to promote things like flash sales, last opportunity to buy opportunities, real -time pricing for interest items, and other exciting opportunities that buyers do not want to remember.
- Two -element verification (2FA) / Multi -Factor verification (MFA)
How can a Peritium messaging solution improve your retail or e -commerce business? Contact one of our experts today!
About Peritium
Perritium is an experienced provider of the communication platform as a service solution. We are providing enterprises, communications service providers, Internet service providers, mobile operators, full MVNOs, light MVNOS, early -stage innovators, developers, IOT (Internet -offs), and telecommunication infrastructure providers with modern communication experiences, providing freedom of communication and scale control of modern communication experiences.
Peritium platform connects data, sound, video, SMS/text messaging, media, and content qualification, everywhere, and enclose people and devices around the world using extremely expanding solutions.
For more information about the messaging solution of Peritium, set a meeting!
